We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Rescheduling an appointment on Google Calendar doesn't reschedule in Amelia, why is that?
Hi, Lui Merino Motta
Thanks for reaching out to us
Amelia can currently only read busy slots from Google and Outlook, but with the API that we're using there's no way to force Amelia to reschedule an appointment when the event is rescheduled. Our developers will work on that in the future, but there's no exact ETA.
Kind Regards,
Miloš Jovanović
[email protected]
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It's not really 2 way sync then, is it? 😅
Hi, Lui
- I believe that it is named "2 way sync", because Google Calendar is sending the information of which time spans are busy, and those time frames are then blocked in Amelia, so that there is no overbooking.
- And from the Amelia side, of course, all the appointment information is being passed over to the Google calendar.
So technically speaking, both sides are sending information to each other,
but I can see what you mean, in regards of being able to book appointments from both ends - that is not synced both ways, it is correct.
- If you have any further questions regarding this , let us know. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables