We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Amelia looks very nice for my needs - a single practitioner with one location. My "hours of service" are different for ""60 minute client sessions" than they are for "free initial phone consultation".
Is there a way to set different hours of availability for different services that I offer?
Thank you very much,
Kevin
Hello Kevin,
Thank you for your interest in our product.
Of course, when you create each service you will need to set its duration and each service can have its own length of appointment.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you. I apologize if my question was not clear, so I will present a hypothetical situation to illustrate what I am trying to achieve…
Imagine that I have two services that I offer - a 15 minute phone call and a 60 minute session. But I will only accept phone calls Monday - Thursday and I will only have sessions Thursdays - Sundays. Is there a way to set different “hours of operation” for phone calls (Monday through Thursday) and sessions (Thursday - Sunday)?
Thanks very much.
Hello Kevin,
Yes of course the working hours of the service and the working days depends on the working days and the working hours of the employee.
So you set the employee to work on the first service from Monday to Thursday and on the second service from Thursday to Sunday.
You can set the working hours of the employee as you want and as you need
we will send you a link from our demos so you can see a little more about how it works, but what you want is very easy to do with Amelia.
The only thing we have to mention is that since you would have 2 services on Thursday that overlap if you were booked for a session for example from 10 to 11 you would not, of course, be available for another service in that time period from 10 to 11.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for helping me. I appreciate your patience very much.
I have purchased the plug-in, and it is THE BEST value of all appointment software that I have tried. I operate a small business (I am the only employee) and I always have to examine ways to get things accomplished as economically as possible.
Once Square Appointments changed their pricing scheme, what I was doing for free, would now require a paid subscription costing me $300/year. So I investigated free trials of Appointments for WooCommerce, 10to8, Massagebook, Startbooking.com, vagaro, bookly, and more. I chose AMELIA!
Amelia is
Please accept my compliments and gratitude for such a great work product,
Kevin
PS - Feel free to use my testimonial (whole or in part) for any product testimonials that you use on your website.