We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
13 hours ago
hi
I would like when someone book appointment via my website to receive notification on my phone, is that possible?
For the moment I have to log in every 15 minutes in order to check if anyone has book
Thank you
Hello Michail,
Thank you for purchasing our product, and for reaching out to us.
Yes of course it is possible you can receive email notifications and phone notifications.
If you are not an employee and you want to receive emails and SMS that are being sent to your customer and employees you need to create your profile account for SMS in Amelia/notification/SMS and you will need to buy SMS credit.
To be able to receive email and SMS notifications that is being sent to your employees and customer you need to add an additional phone number and email address in Amelia/settings/notifications
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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