We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I have received a report of vulnerability saying that Amelia version before 1.0.47 has a security issue. I am running the 4.5 version on my site.
How do I know if this version is secure or if the issue is fixed?
Reference: https://ithemes.com/blog/wordpress-vulnerability-report-march-9-2022/?utm_source=WordPress+News+%26+Updates+from+iThemes&utm_campaign=58f0590bc3-01_26_2022_ITSEC_COPY_01&utm_medium=email&utm_term=0_35856077f7-58f0590bc3-304659643&mc_cid=58f0590bc3&mc_eid=0b0e1cd9a2
Hi, Cesar
Thanks for reaching out to us
1.0.47 is Amelia Lite, and the issue has been fixed with it. You're running the full version of Amelia which was not affected.
If you have any other questions, please feel free to open a new ticket. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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Thank you for the ansewer.
You can close the ticket.
Regards
Cesar
Hi, Cesar
You are most welcome.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables