We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
On this link https://podatoci.fiscast.mk/rashodi-komparacija-po-godini/ where it says "Избери општина", data should be sorted in alphabetical order. And it is, except the first 3 results. Below them the order is just fine.
In the column settings "Allow sorting for this column" is checked.
Do you have any idea, why is this issue happening?
On another page https://podatoci.fiscast.mk/prihodi-komparacija-po-godini/, only the first result "Јегуновце" is wrong, all the other below are right in alphabetical order.
Hope this is the last issue and ticket :) Friday needs to launch the site and the data.
Thanks,
Blagoj
Hello,
can you please help me with this issue?
Thanks,
Blagoj
Hi, Blagoj
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
- We had a similar issue like this before. In that situation, the user was using a tool to transpose the collation for the character set in MySQL database, from latin to cylilic and somehow, in some cells it didn't properly change it.
You can solve this if you can go into your database, find the tables,
and manually input the cell values which are not sorting properly - use the correct collation as the other, working fields have. If that makes sense.
For example, in the first table I guess you have to change those three values : кичево , опстина , Јегуновце.
and the second table : Јегуновце
Let me know how it goes. I will be here to assist.
Kind Regards,
Miloš Jovanović
[email protected]
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Thank you Milosh!
I already did Milosh :) I gave you 5* review. Thank you so much for the support and for creating this very useful plugin.