We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2997758
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Comments

  • lewis started the conversation
    March 8, 2022 at 4:29pm

    hey, on the form , where the fields are added i.e name/email address etc, i have a lot of 'custom fields' this makes the form really long and ugly, is there a way to break the form up/add pages? i.e i want too add more ';steps' too the form, so my initial 'custom fields' can be broken down from 1 step to 3 steps, making it easier on the user. 

  •  1,894
    Miloš replied
    March 10, 2022 at 12:03pm

    Hi, lewis

    Thanks for reaching out to us

    - I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Please feel free to search through our feature suggestion page (https://wpamelia.cnflx.io/boards/feature-requests), and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
    After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.

    -

    If you need to hire someone to do this for you at this time, maybe it can be done with a custom solution.

    Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future...

    We can recommend reaching out to someone who does custom solutions, such as WP Kraken, but we don't know their pricing.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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