We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello,
In my website if my employees put their working hours for the next day, users cannot see these available hours in front-end.
For exemple: if today I specify into Amelia that I'm available tomorrow at 3PM it will not appear in the calendar.
It's really important to me to solve this issue asap.
kind regards
Hi, daniel
Thanks for reaching out to us
Please check the "Period available for booking in advance" in Amelia's General Settings, and in each Service's Settings tab.
If this doesn't help, we'll need you to open a ticket in "Amelia" section. This ticket is opened in the pre-purchase section, and this kind of support doesn't refer to pre-purchase nor does it refer to the Lite version of the plugin (since there are no employees in the lite version), so we need to verify your purchase before we can provide any further assistance. Thank you for understanding.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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