We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Our plesk has detected WordPress wpDataTables plugin <= 3.4.1 - Multiple SQL Injection (SQLi) vulnerabilities
Hello Microdata.
Thank you for reaching out to us.
I suppose you have the Lite version of wpDataTables installed.
The vulnerability was found in the full version of wpDataTables v3.4.1, so all premium versions before that can be infected. Lite doesn't have these functionalities, so no Lite version is affected. Changing the Lite version, so it's in sync with the Premium version would create a lot of problems with our premium users that have a version older than the last one.
The important thing is that there's nothing to worry about. New versions of wpDataTables Full don't have a vulnerability anymore, and Lite versions never did.
I hope this helps, do let us know if you need any further assistance.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
wpDataTables - Tables & Table Charts but my plesck chek vulnerabilities
WordPress wpDataTables plugin <= 3.4.1 - Multiple SQL Injection (SQLi) vulnerabilities
Plesk Say that is Fixed in: 3.4.2 can you tell me where I can download 3.4.2???
Hello again.
That is an old version which is no longer supported and should be used for testing purposes only. The latest version of wpDataTables is 4.0.1 and you can download it either from our store or from your Envato account, depending on how you purchased the plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I can't log in
I don't see the email you opened this ticket with in our database.
Are you sure you purchased the plugin from our site? Maybe you purchased the plugin through the Envato marketplace? If you purchased it through Envato, you can download the latest version from your Envato account.
Please check out this article and let me know if you have some further questions after reviewing it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables