We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Support,
I am looking for a possibility to set a limit for booking on events with custom pricing. The booking event should be closed in case that one custom pricing option is fully booked. Right now with 4x 12 options the event participants list is counted as 48 possible bookings. Correct in this case would be only 12.
Is this possible?
Do you know another solution if not?
This is very important for my customer project, hope you can help.
Thanks!
Denis
Hi, Denis
Thanks for reaching out to us.
At the moment, once you enable Custom Pricing, you can only define the number of spots per Name. Our developers are currently working on a solution so that "Maximum allowed spots" affects these, so regardless of the number of spots, once you reach the "Maximum allowed spots", the event will close.
This should be released in our next update, but please don't hold my word on that. A lot of things can happen during development that postpones the release, but it is planned to include this modification in the next update.
Kind Regards,
Miloš Jovanović
[email protected]
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