Hello ,

Thank you for purchasing our product, and for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Looking forward to your reply.

Hello,

Please provide us with an account from which we can book from the front end, and only then we can we check and test what is happening and throw the end. Also please reply privately.

Looking forward to your reply.

Hello,

We have a smaller issue when we go to the login on your site it takes us to the WordPress backend

and from there of course we can't log in as mentee. Can we ask you to send us the URL of the page where we should log in as mentee?

Looking forward to your reply.

Hello,

We couldn't book on the front end because it asked us for a coupon code that we didn't have

But when we booked from the back we could see the appointment

Everything can be seen when we book from the backend, but we can't test the booking from the front end to see what happens because we don't have a coupon code. 

You said that you created credits for us, but when we went to book, he asked us to enter a code so that we could complete the booking process and test. But we do not have the code.

Maybe it’s best to start from the beginning.
Write by item what the issues are

1.

2.

3.

And send to us a link to the booking profile as a student so we can book and solve your issue, and please send us the code for the coupon so that we can finish the booking.

Looking forward to your reply.