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Recently the notifications that were sent out to people who booked an appointment through our website stopped working. Where once they worked now whenever someone books an appointment they no longer receive a notification by either email or mobile phone text. Is this a known issue? Is there a fix for this please?
Hi, Ken
Thanks for reaching out to us.
This is not a known issue, and notifications have been working fine.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
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