As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hello,
My wordpress website already has thousands of registered users and also woocommerce customers
Do they need to make new accounts to use WPAmelia? If they're logged in, will WPAmelia pick them up?
Hello Karan,
Thank you for your interest in our product.
Currently, we do not have an option for importing the customers but we have option to Automatically create Amelia Customer user– If this option is enabled every time a new customer makes an appointment they will automatically get a WordPress user with the Amelia Customer user role and email with login details from WP, and that WP user would be connected to the customer created in Amelia.
So If someone is already a WordPress user, and they book an appointment for the first time in Amelia while logged in to WP, the customer created in Amelia will be connected to that WP user and they will get the Amelia Customer role in WP (there are plugins for managing multiple roles in WordPress, such as User role editor). This way they will have the same login info for the Amelia customer panel and WordPress.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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