The events list is displaying but the calendar isn't. We are wanting to use the calendar view but it won't load. It used to display without issue but I haven't changed anything. Please help.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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This usually happens when your database is configured to use SQL_BIG_SELECTS, but Amelia has that turned off by default because the majority of databases don't use it.
If you know your way around the database, you can enable this yourself by going into the wp_options database table (wp_ is the default database prefix, but it could be anything on your end):
In there, click on SEARCH at the top, and in the "option_name" column search for "amelia_settings":
The search will return only one row, and you need to edit it:
In "option_value" column, search for "pdoBigSelect":
It is currently set to false, as you can see in the screenshot above, so just change that to true, save the settings, and try editing the event again.
If that fails, or if you're not familiar with phpMyAdmin, please provide us with a temporary wp-admin (administrator) user for your website, along with the database access credentials (phpMyAdmin or cPanel), and I'll gladly take a look.
In case you send credentials, make sure to mark the response as PRIVATE , to make sure nobody sees your credentials but us.
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
The events list is displaying but the calendar isn't. We are wanting to use the calendar view but it won't load. It used to display without issue but I haven't changed anything. Please help.
Thank you in advance for your help!
Hello there
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
This usually happens when your database is configured to use SQL_BIG_SELECTS, but Amelia has that turned off by default because the majority of databases don't use it.
If you know your way around the database, you can enable this yourself by going into the wp_options database table (wp_ is the default database prefix, but it could be anything on your end):
In there, click on SEARCH at the top, and in the "option_name" column search for "amelia_settings":
The search will return only one row, and you need to edit it:
In "option_value" column, search for "pdoBigSelect":
It is currently set to false, as you can see in the screenshot above, so just change that to true, save the settings, and try editing the event again.
If that fails, or if you're not familiar with phpMyAdmin, please provide us with a temporary wp-admin (administrator) user for your website, along with the database access credentials (phpMyAdmin or cPanel), and I'll gladly take a look.
In case you send credentials, make sure to mark the response as PRIVATE , to make sure nobody sees your credentials but us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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That did the trick! Thank you!
Hi, world salmon council
Sorry for the delay, we don't work weekends.
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
Have a great day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables