Hello, I'm having trouble with some of the dates showing up on the front-end calendar when clients try to book with me. There is one service that I only offer once a week, Wednesday Group Conversation Class. I do not understand why clients cannot book this service on March 30 and April 6. When I try to book the client myself on the back end, it still doesn't work. I have deleted my working hours and re-entered them several times to see if that's the problem, but I just can't figure it out. I've also checked my Google calendar to make sure that the time isn't blocked by another appointment. Thanks in advance for your help.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello, I'm having trouble with some of the dates showing up on the front-end calendar when clients try to book with me. There is one service that I only offer once a week, Wednesday Group Conversation Class. I do not understand why clients cannot book this service on March 30 and April 6. When I try to book the client myself on the back end, it still doesn't work. I have deleted my working hours and re-entered them several times to see if that's the problem, but I just can't figure it out. I've also checked my Google calendar to make sure that the time isn't blocked by another appointment. Thanks in advance for your help.
Hello Rhoda,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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