We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi guys,
after upgrading to Version 4 my users (with no admin roles) can't use the wpdatatables adminstration backend anymore.
Previously they got the manage_options right but it seems that this doesn't work anymore.
Could you help me to make this function available again?
Thank you and kind regards
Hey Thorsten
I'm sorry but I can't replicate this with v4.0.1.
I added "manage_options" to one of my other user roles, and I'm able to see and access wpDataTables without issues:
This was the only change made for this user role:
Can you deactivate and activate this capability again? It should work fine.
Kind Regards,
Aleksandar Vuković
[email protected]
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