I tried to read the appointments data on the CSV file exported from Amelia, but the "number of persons" section seems unclear.
Most of our clients choose to bring more people when they were booking, so we would like to see how many persons of this client's booking and will bring with, but the CSV sheet only shows how many persons have been approved in a total of the group, for example, I had 4 appointments in a group (maximum 6 spots), and one of this appointment choose to bring two persons, it will show 6 persons in the record, not 2, please help me out how to export the accurate number of persons in CSV sheet, thanks.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I tried to read the appointments data on the CSV file exported from Amelia, but the "number of persons" section seems unclear.
Most of our clients choose to bring more people when they were booking, so we would like to see how many persons of this client's booking and will bring with, but the CSV sheet only shows how many persons have been approved in a total of the group, for example, I had 4 appointments in a group (maximum 6 spots), and one of this appointment choose to bring two persons, it will show 6 persons in the record, not 2, please help me out how to export the accurate number of persons in CSV sheet, thanks.
Hello Chien,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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