We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there any way to change the color spectrum applied by the wpDataTables plugin on a bubble chart (built with the Google API, based on a live Google Spreadsheet table)?
This seems to be a feature many plugin users would appreciate - currently, there's no option to customize the bubble chart colors.
Thanks in advance for your follow-up on this.
Hi, Tobias
Thanks for reaching out to us.
- Any colour setting that you can't find on our charts wizard,
is something that would require a custom callback.
Our charts are based on free chart engines, and our built-in plugin functionality is limited by it.
That is the default behaviour of the charts engine, but when you need some custom solution you can check our documentation about wpDataCharts callbacks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
👍 Thanks for your follow-up on this, Miloš - I think the callback doucmentation is just what I need.
Thanks for marking this ticket closed as well. 🙇♂️
Hi, Tobias
Our ticketing system automatically temporarily closes tickets after 7 days, but if someone sends a response, it gets re-opened immediately.
My last response was 6 days old, so it might be an error if you saw the ticket marked as closed. I can assure you I didn't close it, in any case.
Thank you, and if anything else happens that we might assist with, please don't hesitate to open a new ticket.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables