We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear TMS,
I noticed a problem in a data column I created. It looks like that the String type for a column accept a maximum of 230 characters (spaces included). I checked the available data type for the columns and the only available for text is String. Is it possible that it doesn't accept more characters.
Please, let me know if I can solve this.
Best regards,
Carmelo Caruso
Hi, Carmelo Caruso
Thanks for reaching out to us.
- Basically, at this moment, you have already set that column to be a "one-line string" when it was created.
You can either go to your database using something like PhPMyAdmin, and manually change the type of column from VARCHAR( which has a limitation of 255 characters) to TEXT ( 65,535 limit) ,
- or you can delete and recreate this column in wpDataTables and set it right away to be a "multi-line string", this way you will ensure that it has this much higher character limit.
This depends on the type of table, if it will allow you to remove/add new columns.
Let me know how it goes, and if you need further assistance, please. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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Dear Miloš, thanks a lot for your reply.
Via phpMyAdmin which one is the table/column where I could change the data type?
Best regards,
Carmelo Caruso
Hey, Carmelo
- Well, depends if the table is saved in the database. For example, if you got a manual or SQL type, you can do this :
Enable editing, and check this box, here you will see "MySQL table name for editing" :
Then, in phpMyAdmin, find the table, click on the "columns", and go to "change" button :
and change from VARCHAR to TEXT as shown.
Let me know if you need further assistance. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Miloš, thants a lot for your help/reply.
Kind regards,
Carmelo Caruso
Hey, Carmelo
You're welcome, no problem at all.
If anything else happens that you might need assistance with, or any other questions, please create a new ticket.
Have an awesome day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables