We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I'm working on a photo studio booking website, there are 3 main bookings, studio 1, studio 2, and full studio (includes both studio 1 and 2), right now I'm using the WooCommerce bookings extension but I'm not getting the results that I want...
Things needed,
1) if someone books studio 1 or studio 2 then full studio shouldn't bookable in that time span and vise versa, but right now I'm unable to achieve this with WooCommerce bookings
2) Studios have addons like lounge and meeting room, I can add them right now as well with custom product fields but problem is that they are totally independent of the actual booking hours, let say if I did book studio 1 for 3 hours, and I want to book lounge as well, but right now I can book lounge for more than 3 hours while my main booking is of only 3 hours, so I want it to be under 3 hours ...
Can you please help me here and tell me if I can achieve these things using Amelia?
Hi, Hassan Zia
Thanks for showing interest in Amelia
I am sincerely sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
Our developers are currently working on "Capacity Per Location" and "Resource Booking", so this will be possible in the future, but at the moment there's no workaround we can offer you to allow booking of both Studio 1 and Studio 2 without them either overlapping or having one Studio become unavailable as soon as the other one is booked.
You would be able to add Lounge and Meeting room as Service Extras, but since #1 is not possible, I'm not sure if this would be useful info for you at this point.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Milos!
Thank you for your reply. Can you please tell me how long will it take to add these features to the plugin? An estimate of the duration?
Hi, Hassan Zia
- I will check with our 2nd level Team if they can give us an estimated time. Very sorry about the waiting time. I will do my best to get the information for you.
Kind Regards,
Miloš Jovanović
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Please do respond as soon as you get something from development side, as this is a critical feature of our website and there are going to be 3 more projects of exact same nature.
Hi, Hassan Zia
- We have this planned to be finished in the next 2 months,
but I have to point out that sometimes the developers don't meet the estimated time, because there are a lot of unpredictable factors, such as bug fixes and other important tasks that they have to do, as well.
That is the current estimate that we have. Sorry that I am not able to guarantee a deadline on this.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables