We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We are interested in purchasing basic version of "Amelia" for 1 domain when development is finished.
We also have dev, qa and uat servers besides production server. Can we use "Basic" version of Amelia in other environments for development and finally when Site is live on Production Server can we use license there?
We also use Updraft Plus Plugin for Backups and Restore. Therefore Licenses also get copied in dev, qa and uat servers.
We only need this Plugin for one of our client site for now.
Can we use "Amelia Basic" Plan in our Processes?
Hello Muhammad,
Thank you for expressing interest in purchasing the Amelia plugin.
Unfortunately, those count as domains as well, thus that would not be possible, you would need to use either Pro or Developer license.
You can check the Amelia license deals on this link.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
Thank you for the quick response. Can we test this in Local and Live Domain only with Basic Version.
Hello Muhammad,
Unfortunately, the local installation will still be treated as an active domain, but you could install it locally and then migrate it to the live website. When you are moving on live site from a local or stage site we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the files and also the tables to the database.
If you don't want to use the duplicator, you would need to copy all wp_amelia_ database tables, along with the "amelia_settings" row in the wp_options table (when you search through the "option_name" column).
Hope this helps you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables