This is Julie Rogers from the University of North Carolina, Carolina Population Center. We need to purchase your basic $69.00 plan please.
We need the purchase to be tax exempt. I am attaching our tax exempt letters. Please let me know if you need anything else. And please let me know when we can purchase this product without tax.
TMS is not responsible for the processing of the Client’s payment and shall not be liable for any matter in connection therewith.
The fees are exclusive of any VAT or other taxes and public duties, save where TMS has explicitly stated to the contrary. It is each User’s responsibility to bear all public duties related to the purchase of the Service. Please note that VAT/GST will be calculated and charged automatically upon payment.
If the User is an Enterprise in the VAT system, by entering VAT ID you will be entitled to VAT–free purchase. If you failed to enter your VAT ID, but you are in the VAT system, you may contact Paddle to claim a refund of the VAT.
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There is no national sales tax in the US and therefore no standard rate. Sales or use tax rates vary by state, so that is why you were unable to enter your tax exemption certificate during purchase, but instead have to reach out to the reseller via this page, send them your tax exemption certificate, and they will retroactively refund the tax you've been charged with.
Hi, I went to the link you provided and it's a bot response. I need an actual person to set up our tax exempt account please. We cannot purchase with tax, therefore we are not allowed a refund for the tax. Please help. We need you product as soon as possible. Thank you,Julie
When it comes to sales tax exemption certificates, currently the process is as follows. Once a customer has paid for an invoice they have been issued, Paddle will manually review the customer’s tax exemption certificate where one has been provided. Once this review has been completed - which we resolve to do as quickly as possible - we will refund the paid tax back to the customer. This can currently only happen once the invoice has been paid, though we are reviewing ways to streamline this process in the future.
We were already contacted by Ed Van Duinen of UNC and we shared the response with him.
Hope this helps you.
Feel free to contact us if you have any other questions
Hi,
This is Julie Rogers from the University of North Carolina, Carolina Population Center. We need to purchase your basic $69.00 plan please.
We need the purchase to be tax exempt. I am attaching our tax exempt letters. Please let me know if you need anything else. And please let me know when we can purchase this product without tax.
Thank you,
Julie Rogers
Hello Julie,
Thank you for expressing interest in purchasing the Amelia plugin.
As for tax - as indicated in our Terms & Conditions:
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The order and payments are handled by our online reseller & Merchant of Record:
Paddle.Com Market Limited
15 Briery Close Great Oakley
Corby, Northamptonshire, NN18 8JG.
TMS is not responsible for the processing of the Client’s payment and shall not be liable for any matter in connection therewith.
The fees are exclusive of any VAT or other taxes and public duties, save where TMS has explicitly stated to the contrary. It is each User’s responsibility to bear all public duties related to the purchase of the Service. Please note that VAT/GST will be calculated and charged automatically upon payment.
If the User is an Enterprise in the VAT system, by entering VAT ID you will be entitled to VAT–free purchase. If you failed to enter your VAT ID, but you are in the VAT system, you may contact Paddle to claim a refund of the VAT.
------------------------------------
There is no national sales tax in the US and therefore no standard rate. Sales or use tax rates vary by state, so that is why you were unable to enter your tax exemption certificate during purchase, but instead have to reach out to the reseller via this page, send them your tax exemption certificate, and they will retroactively refund the tax you've been charged with.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, I went to the link you provided and it's a bot response. I need an actual person to set up our tax exempt account please. We cannot purchase with tax, therefore we are not allowed a refund for the tax. Please help. We need you product as soon as possible. Thank you,Julie
Hello Julie,
When it comes to sales tax exemption certificates, currently the process is as follows. Once a customer has paid for an invoice they have been issued, Paddle will manually review the customer’s tax exemption certificate where one has been provided. Once this review has been completed - which we resolve to do as quickly as possible - we will refund the paid tax back to the customer. This can currently only happen once the invoice has been paid, though we are reviewing ways to streamline this process in the future.
We were already contacted by Ed Van Duinen of UNC and we shared the response with him.
Hope this helps you.
Feel free to contact us if you have any other questions
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables