We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I am designing a booking system for a sensitive service.
An Amelia manager will be making the bookings (appointments) on the back end using a predefined customers list.
Each appointment requires a minimum of two parents/customers who need to be notified of the confirmed appointment.
Can I create one customer and input two email address or two phone numbers for notification purposes. Do you see any issues with this that may effect other areas of the plugin?
Thank you
Regards,
Temper
In addition to my ticket above:
I had made a presumption that i could put two email address's in for one customer b separating with a comma (similar to other fields in Amelia). However this is not possible - at least its not possible out of the box. notwithstanding my original query, Is here any way to do this?
Thank You
Temper
Hello Temper,
Thank you for reaching out to us.
Unfortunately, that is not possible with Amelia's built-in features.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros
Thank you for your reply. Ill consider that.
Regards
Temper
Hello Temper,
Glad to hear that.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables