We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If I am on Google, and then go directly to my site, then navigate all through the scheduling on the front of the site, then click the 'Back' button on the browser -- I would expect to be taken to the previous scheduling page, but instead I am taken back to Google. Additionally, I am not seeing any specific URLs for my services or categories. Is there a way to not use AJAX and use a real url structure for the plugin? Or optionally, is there a way to deep link to a specific service without having to go through the wizard?
Hello,
Thank you for reaching out to us.
You can add this (a much simpler script), and it should work:
This actually returns a warning like this:
But you can take a look at this link, there are some comments that mention how you can change the text in that warning.
Hope this helps you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for the reply, but this does not answer my question. All this does is help prevent people from leaving the form.
" I would expect to be taken to the previous scheduling page, but instead I am taken back to Google. Additionally, I am not seeing any specific URLs for my services or categories. Is there a way to not use AJAX and use a real url structure for the plugin? Or optionally, is there a way to deep link to a specific service without having to go through the wizard?"
I basically want to use real URL's form the different frontend sections/pages of Amelia, instead of of loading on the fly dynamically. For marketing reasons we want to be able to control the flow of users interactions
Hello,
Thank you for clearing that up.
I have passed this issue to our level 2 support team and will provide you with an update as soon as we have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables