We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I thought there was a way to limit what data can be exported or printed but can not find the setting. Can you please let me know how I can limit users to only be able to print charts? I do not what to allow them to download the data?
Hello Terry
We have no impact on chart engines' exporting feature. If you enable Exporting for HighCharts or Apex Charts, all included options will be available (CSV and Excel included).
Maybe you could use wpDataCharts callbacks and modify the behavior. Here's the API reference: https://api.highcharts.com/highcharts/exporting.buttons.contextButton.menuItems
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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