As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I bought your license today and got the purchase code.
However , I cannot activate the license. Because the columns to add the purchase code is not clickable.
How do I add the purchase code.
Hello Takuro,
Thank you for purchasing our product, and for reaching out to us.
The reason you can't insert the code is because you still have the lite version installed, deactivate the lite version and the purge cache, and install the full version of the plugin on WordPress.
You can find your license of the plugin in our store, but we are sending you the latest version of the plugin in the attachment.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Thank you.
I could confirm!
Done.
https://wordpress.org/support/topic/great-tool-to-manage-event/#new-post