We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I see there is now another booking platform called Trafft made by the Amelia authors.
Is this to be used in conjuction with Amelia or is it a completely new, stand alone version? If so what is the difference between the both?
Hi Tania,
Amelia and Trafft are two different (but similar) independent products. Amelia is a WordPress plugin while Trafft is SaaS. It all depends on your needs but you do not need and neither you can have both products at the same time on one website. Amelia is a little bit older and has a little more features but we plan to expand Trafft with many new features.
If you have more questions about Trafft vs Amelia let us know.
Kind Regards,
Marko Davidovic [email protected]
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