Thank you for purchasing our product, and for reaching out to us.
We have not had any reports from other users that something is wrong.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
your plugin is not working anymore....
Fatal error: Division by zero#0 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/Table.php(353): DompdfFrameReflowerTable->_assign_widths() #1 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerTable->reflow(Object(DompdfFrameDecoratorTableCell)) #2 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/TableCell.php(95): DompdfFrameDecoratorAbstractFrameDecorator->reflow(Object(DompdfFrameDecoratorTableCell)) #3 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerTableCell->reflow(NULL) #4 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/TableRow.php(57): DompdfFrameDecoratorAbstractFrameDecorator->reflow() #5 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerTableRow->reflow(NULL) #6 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/TableRowGroup.php(48): DompdfFrameDecoratorAbstractFrameDecorator->reflow() #7 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerTableRowGroup->reflow(NULL) #8 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/Table.php(416): DompdfFrameDecoratorAbstractFrameDecorator->reflow() #9 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerTable->reflow(Object(DompdfFrameDecoratorBlock)) #10 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/Block.php(865): DompdfFrameDecoratorAbstractFrameDecorator->reflow(Object(DompdfFrameDecoratorBlock)) #11 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerBlock->reflow(NULL) #12 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/Page.php(143): DompdfFrameDecoratorAbstractFrameDecorator->reflow() #13 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(887): DompdfFrameReflowerPage->reflow(NULL) #14 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Dompdf.php(828): DompdfFrameDecoratorAbstractFrameDecorator->reflow() #15 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-pdf-maker.php(54): DompdfDompdf->render() #16 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(755): WPOWCPDF_InvoicesPDF_Maker->output() #17 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(802): WPOWCPDF_InvoicesDocumentsOrder_Document->get_pdf() #18 /home/.sites/286/site1070/web/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-main.php(373): WPOWCPDF_InvoicesDocumentsOrder_Document->output_pdf('download') #19 /home/.sites/286/site1070/web/wp-includes/class-wp-hook.php(307): WPOWCPDF_InvoicesMain->generate_pdf_ajax('') #20 /home/.sites/286/site1070/web/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #21 /home/.sites/286/site1070/web/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #22 /home/.sites/286/site1070/web/wp-admin/admin-ajax.php(187): do_action('wp_ajax_generat...') #23 {main}Hello Andreas,
Thank you for purchasing our product, and for reaching out to us.
We have not had any reports from other users that something is wrong.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Andreas,
We went to your site and we couldnt replicate any issues. As far as we can see Amelia is working as it should be in the back end
As well as on the front end
If this happens to you again please make a short video of the issue so that we can from the first hand what exactly is happening.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables