We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, i have created an email notification for an event and I wanted to know if there is a possibilité to insert a ticket since I saw the "event tickets" (see in picture) ? Can you help me with that ? How can I link the "event tickets" to a document for example.
Thanks :)
Akli G.
Hello Akli,
Thank you for purchasing our product, and for reaching out to us.
This shows you how much of what type of ticket you bought as a customer, we didn't quite get exactly what you want to achieve but these placeholders look like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hi Akli, there is no attachment with a PDF ticket or something similar as far as I can tell.
The email message with the ticket-placeholder in the text as shown by Marko is the 'ticket'. If you use Woocommerce, you could add a plugin for a more ticket-like attachment that could be sent by Woocommerce. Regards, Elisabeth
Allright i see :)
Thanks for your response !
Akli
Hello Akli and Elisabeth,
Elisabeth is right about Amelia, I don't have the right kind of information about WooCommerce, but of course, you can try it and let us know how it looks just like Elisabeth did.
We are always glad to see that our clients help each other.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables