As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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The packages tab is not showing up on the Services page after I upgraded my Wp Amelia plan to the Pro version. I refreshed my cookies. Any advice on getting it to show up would be great!
Hello Shandra,
Thank you for purchasing our product, and for reaching out to us.
If you can not see this option here
Then you have the lite version installed. You need to delete that version purge the cache again and then you need to install the full version of Amelia that we are sending you in the attachment.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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