Okay
  Public Ticket #2989389
Refund
Closed

Comments

  • Daniel Cragin started the conversation

    This does not work for my needs. Please refund it per the policy you have in place.

  • [deleted] replied

    Hello Daniel

    Sorry to hear that.

    Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:

    7990568696.png

    If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund PolicywpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    3885317046.png

    That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.