That doesn't solve my problem, it has nothing to do with it. The problem is that the email does not arrive directly, the client does not receive the email with the link to enter their account. Nor do those who reserve do not receive the confirmation email of the reservation. EMAILS DO NOT REACH CUSTOMERS
You mentioned that the customer does not receive a link to the customer panel in your first message. You didn't tell us anything about the notifications. If all your notifications don't work then an issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has PHP version less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please make sure "Allow less secure apps" is enabled.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
If this is not the answer to your question, please explain to us in more detail what exatly the issue is.
The link is not sent to the client's email to access their account
Hello Diego,
Thank you for purchasing our product, and for reaching out to us.
You need to create a link and enter a placeholder for the customer panel so that your customers can receive it like this
You can read more about setting up customer panel on the following link https://wpamelia.com/front-end-customer-panel/.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
That doesn't solve my problem, it has nothing to do with it. The problem is that the email does not arrive directly, the client does not receive the email with the link to enter their account. Nor do those who reserve do not receive the confirmation email of the reservation. EMAILS DO NOT REACH CUSTOMERS
Hello Diego,
You mentioned that the customer does not receive a link to the customer panel in your first message. You didn't tell us anything about the notifications. If all your notifications don't work then an issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
If this is not the answer to your question, please explain to us in more detail what exatly the issue is.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables