We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2988488
Functionality
Closed

Comments

  •  8
    Evan started the conversation

    Hello, I just have a simple functionality question for you.

    I love amelia it's really great I've always worked with. I would like to know if it is possible to let the customer choose to book the dates they want for an event. For example, choose a reservation period for a hotel. If the customer decides to book 3 nights or 4. Is it possible? Or do you have to define a blocked event date?

    Just wanted to make sure about this feature, I need a quick answer. Thank you.

  •  1,712
    Marko replied

    Hello Evan,

    Thank you for purchasing our product, and for reaching out to us.

    Amelia isn't suitable for booking a hotel. The plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed durations that cannot go over into the next day. 

    For example, your employee's working hours can be from 00:00 - 24:00 on all days, but if there's a service that lasts 3 hours, and someone would like to book that service at 23:00, the time slot will not be available, since Amelia can't go into the next day.

    But you are trying a workaround with the event. As for multi-day events yes you can create one or multi-day events, that can repeat and even have assigned employee that works on your everyday services you can read more about the event on the following link https://wpamelia.com/events/.

    But unfortunately, you can't use it like that, we will explain in the example if you make an event lasting 7 days and set the price to be $ 100 when customer books that event he pays $ 100 for all seven days of the event.
    We think that what you want to achieve in Amelia is simply not possible at the moment.


    Kind Regards, 

    Marko Davidovic [email protected]

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