how can we block slots automatically, when there is already an appointment oder event in the google calendar?
For example: Someone booked an event via phone and we made an appointment in our google calendar. Now we want Amelia to stop showing that this time slot is available. How can we do that automatically?
With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be added to their Google calendar with the customer added as a participant.
If Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.
Hope this helps you.
Feel free to contact us if you have any other questions.
If an Employee has another appointment not booked via Amelia, and he has marked it in his google calendar as busy. Then the timespan will be blocked in Amelia via the synchronization?
Unfortunatley customers can still book an appointment even if the employee has an blocked timespan in google calendar. Is there any way to fix it? Synchronizing it manually in Amelia allt the time is very time consuming.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello,
how can we block slots automatically, when there is already an appointment oder event in the google calendar?
For example: Someone booked an event via phone and we made an appointment in our google calendar. Now we want Amelia to stop showing that this time slot is available. How can we do that automatically?
Best regards
Robin
Hello Robin
Thank you for reaching out to us.
With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be added to their Google calendar with the customer added as a participant.
If Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.
Hope this helps you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Dear Uroš,
thanks for your reply!
So do I get it right:
If an Employee has another appointment not booked via Amelia, and he has marked it in his google calendar as busy. Then the timespan will be blocked in Amelia via the synchronization?
Best regards
Robin
Hello Robin,
That is right, that is how the Google Calendar sync works with Amelia.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Dear Uroš ,
Unfortunatley customers can still book an appointment even if the employee has an blocked timespan in google calendar. Is there any way to fix it? Synchronizing it manually in Amelia allt the time is very time consuming.
Best regards
Robin
Hello Robin,
Thank you for providing me with an update.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Robin,
Thank you for providing us with the admin credentials.
I have tried to log into the back-end of your website but the credentials seem to be wrong.
Can you please check it out from your end and provide me with the credentials.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros,
Ok I changed the Password to : Jovanović
Please try it again.
Best regards,
Robin
Hello Robin,
Turns out the "Remove Google Calendar Busy Slots" option was not enabled in the Amelia/Settings/Integration/Google Calendar.
I enabled that option. Can you please test it out now and provide me with an update on whether it is working or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros,
thank you very much it is working now! :)
Best regards
Robin
Hello Robin,
Glad to hear that.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables