Hi, David

Thanks for reaching out to us.

- In the column settings, on the Data tab, here is the setting you can change in order to select how many values the filter is going to load. Please note what I pointed out on this screenshot, that it might affect the performance if you choose a large number of values to load on a filter.

- Alternatively, if something is working on the back-end, but not properly showing on the front, you can try this, too :

In the main wpDataTables settings you can find the options to include full bootstrap front and back-end which is switched on by default. Try turning off the option " Include full bootstrap front-end " and let me know if the issue is resolved.

- If this was not what you needed, please write more details, and we will assist you.

Hi, David

- Can you try adding this to the custom CSS of the table?

.dropdown-menu inner {
    max-height: 259.25px;
    overflow-y: auto;
    min-height: 117px;
}

- You can try increasing the min-height value, and max-height, but I believe the overflow property is maybe cutting the content from showing.

- If it doesn't help, I can take a look at the page if you send me a link ( if it needs a logged-in user, with temporary user credentials);

or I can also take a look from the WP Admin area at the table setup as well -

if you provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

If you write credentials here just check PRIVATE Reply so nobody can see them except us.

Hey, David

Thank you for the credentials.

I apologise for not being able to isolate the issue yet. I will put more effort to investigate further, so I should be able to provide you with the results soon.

Thank you for your patience. I will keep you posted on the progress.

Hey, David

- So far i gathered that there is some inline CSS that's doing this, can't figure out yet exactly where it's coming from.

- Basically, if you open the dropdown and scroll down, at the point where it's max-height reaches around 1300px, the last 2 values properly show...

I tried to override the overflow:hidden property of that DIV but the inline CSS keeps bringing it back.

Changing to a default WP theme didn't help either.

I will escalate this higher with my team, and let's see what we can do. I will update you on the progress.

In the meantime, if you can try to find any custom CSS files you might have added to the child Astra theme, that is doing this "overflow:hidden" property, let me know if you find it,

and I will keep working on my end.

Hey, David

Very good, i see you have isolated the styles.

Sure, if you can send us the custom plugin, we will try to isolate and tell you which styles to "comment out" or delete to remove the conflict.If you send it as an attachment, mark the Reply as Private. Or if the plugin is too large for Ticksy, you could use something like WeTransfer, and send us the link.

Thanks for the plugin, David

I have passed this to our devs, and they will do the best they can to investigate this, and I am hoping for good results, of course.

If they find a way to debug the conflicts,  they will give us instructions on what you need to change to fix it.

As soon as they are finished, I will come back to you on this ticket.

Thank you for your patience and cooperation.

Hey, David

Hope you're doing well.

- Just to update you on the status, we are still looking into it, no conclusive results yet from the developers. I will keep you posted on the progress.

Thanks for your patience.

Hey, David. 

Great to see that the fix for the CSS styles works, awesome

- Yes, it will be best if you open a new ticket for the 500 Ajax error. I got a couple of ideas about what it could be.

If you can open a ticket for this real quick, I will post there what you can check from your end for isolating the issue?

Hey, David

- Yup, we will proceed on that ticket, thanks.

Of course, as you know, feel free to open new tickets if anything else unrelated happens. Thank you.