We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I deleted an employee by mistake. I want to recreate it. Impossible. Message : "
This email is already in use."
Where is stored this email ?
Hello Roland
Thank you for reaching out to us.
If the employee is deleted, he's also deleted from the database, so your employee is most likely saved as a customer.
Please check this Employee's email in Amelia / Customers. If there's no customer with that email address in there, you can check out wp_amelia_users database table, and delete the row with this email address.
If you need some further assistance, please don't hesitate to contact us.