We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2984623
Booking frequency
Closed

Comments

  •  1
    Guy started the conversation
    February 18, 2022 at 10:06am

    It'd be really handy to have an option to customise the booking frequency. I have an event I want to schedule every fortnight for the next year. Atm the only option is to schedule it every day, every week, or every month. As "every fortnight" doesn't exist I'm having to manually add every single event that this frequency applies to, which is a lot of work!

  • [deleted] replied
    February 21, 2022 at 9:36am

    Hello Guy

    Thank you for reaching out to us.

    To repeat your event every fortnight, you need to check "This is a recurring event" option, and select "Weekly" at the Repeat Event field, "2 Weeks" at the Every field:

    2730649962.png

    If you need some further assistance, please don't hesitate to contact us.

  •  1
    Guy replied
    February 21, 2022 at 11:17pm

    Hi Elena, thanks for your reply. I'm afraid the option "Every" doesn't appear for me. How do I get that to show up?

  • [deleted] replied
    February 22, 2022 at 9:16am

    Hi Guy

    Please update your Amelia plugin to the latest version.

    Please check out the attached article, if you need some help with it:

     Updating the plugin to the latest version

    If you have any more issues or questions feel free to ask, we will gladly help.