Hi, I have providers from different countries, and our sessions have a duration of 45 minutes.
For some providers I need to configure a work our that starts at 23:30 and ends at 00:15 (in the syste timezone), which for they timezone are working hours. But the system does not allow me to do that.
Thank you for purchasing our product, and for reaching out to us.
Currently, there is no such feature built-in. Amelia cant go to the next day because we do not have a booking for multiple days.
It's currently limited to appointments and services with fixed durations that cannot go over into the next day. For example, your employee's working hours can be from 00:00 - 24:00 on all days, but if there's a service that lasts 3 hours, and someone would like to book that service at 23:00, the time slot will not be available, since Amelia can't go into the next day.
This will be added at some point in the future, but unfortunately, at this time - what you're looking for to achieve is not possible.
If you have any more questions please feel free to open another ticket.
Hi, I have providers from different countries, and our sessions have a duration of 45 minutes.
For some providers I need to configure a work our that starts at 23:30 and ends at 00:15 (in the syste timezone), which for they timezone are working hours. But the system does not allow me to do that.
How can I do the configuration?
Regards,
Daniel
Hello Daniel,
Thank you for purchasing our product, and for reaching out to us.
Currently, there is no such feature built-in. Amelia cant go to the next day because we do not have a booking for multiple days.
It's currently limited to appointments and services with fixed durations that cannot go over into the next day.
For example, your employee's working hours can be from 00:00 - 24:00 on all days, but if there's a service that lasts 3 hours, and someone would like to book that service at 23:00, the time slot will not be available, since Amelia can't go into the next day.
This will be added at some point in the future, but unfortunately, at this time - what you're looking for to achieve is not possible.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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