We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I wanted to create a custom dashboard reports for event booking and cancellation using webhook to collect those information.
Similar to MailChimp webhook setup. I created a hook to create a new row in an excel sheet when an event is booked or cancelled. The hooks seems to be working as expected with a couple of few issues.
This is using Integrately webhook. We have an event that is a month long set from Feb . 1st to 28th. When a new booking is created the hook is pulling an information from someone else's that is already scheduled in it. For instance, if I schedule myself for that same event, on the hook someone else's First Name, Last Name, Email and Phone.
For Zappier webhook, it would pull random existing email addresses for every booking entry. Full Name, and Phone number shows up correctly, except for the email.
Hello Wesley,
Thank you for purchasing our product, and for reaching out to us.
This could maybe be the issue with the Event Booked email, sending all previous attendees. We are sending you the fix for that in the attachment, please test it out and let us know has it worked.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Thanks for the update.
I haven't checked the source for Amelia, but I'm assuming this is to replace the existing "BookingAddedEventHandler.php" file in .../wp-content/plugins/ameliabooking/src/Infrastructure/WP/EventListeners/Booking/Appointment.
I'll try skimming through both and see if I can find the difference. If not, I'll send back my copy of it for your team.
Hello Wesley,
Yes, you are on the right track the zip file is structured in a way to show you the location of the file.
So, you need to overwrite the file "BookingAddedEventHandler.php" located in wp-content/plugins/ameliabooking/src/Infrastructure/WP/EventListeners/Booking/Appointment/ folder with the file attached to my previous response. Deactivate and activate the plugin when you do that, and also make sure to purge all cache from the server, and it will revert the behavior.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables