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  Public Ticket #2983153
Time Intervals
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  • Emma Bond started the conversation

    Amelia won't let me add an event to take place at 1:15pm. It's only letting me add 13:00 or 13:30. It used to let me do this...?

  • [deleted] replied

    Hello Emma

    Thank you for reaching out to us.

    You need to change the Default Time Slot step in Amelia's General Settings:

    1442948227.png

    The Time Slot Step applies to all times in Amelia (Service durations, buffer times, employee's working hours and breaks), and if you want to shorten the duration, you need to change the Default Time Slot step.

    For example, if you want a 45-minute service, a 1-hour long service, and a 10-minute long service, you need to set the default time slot step to "5 minutes" because all times in Amelia need to be dividable by the default time slot step (you can add 15-minute time slot step, but in that case, you won't be able to make a 10-minute long service).

    If you need some further assistance, please don't hesitate to contact us.