We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! I am trying to capture duration in a column and so far am using an integer field to display total minutes in a chart. I'd like, if possible, to convert minutes to HH:MM format but in a way which can still be used in a chart to display total hours and minutes.
Hi, Andrew
- Apologies for responding late, due to a high number of tickets, but also a national holiday in our country, we are operating at a slower pace than usual. Your patience is highly appreciated.
- We tried to create a solution for this, but at some point realised we have to escalate it to a higher level with the developers, they will know if this can be done.
Hoping for a positive response with a solution! As soon as they respond, I will come back to you.
Sorry again for the wait time.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi, Andrew
- I've just been advised by our developers on this.
-
Sorry to disappoint you, but this is not possible to create using any plugin's built-in functionalities.
It definitely requires a custom solution. Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future...
We can recommend reaching out to someone who does custom solutions, such as WP Kraken,
but we don't know their pricing.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables