We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi !
I was wondering if it was possible to create a bonus system with amelia.
For exemple :
When somoene make an appointment for a service of 40€ value, they will have a 10% + bonus credit on their account for the next service they will book the next time. So 4€.
When somoene is going to buy a package of multiple service, they will be able to have a 20% more as a bonus. So lets say a 1.000€ package, 200€ in bonus offered.
Thank you in advence and i hope there is a way to do it :)
Hi Adrien
Thank you for reaching out to us.
Please check out our Coupon feature. It allows you to create promotions to offer customers discounted prices for their appointment/events by a percentage or cash discount.
If you need some further assistance, please don't hesitate to contact us.
Hi Elena, thank you for your answer but it was not the one i was expect.
I'm asking about a bonus system, not a coupon system. So i mean money bonus when somoene buy a service not a discount.
(I already checked the coupons feature before to open a ticket)
Thank you
Hi Adrien
Unfortunately, something like this is not possible with the plugin's built-in features.
You can help us to improve Amelia for you. Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.