We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi i was wondering if i can generates invoice in the platform, also it si posible to book various appointers on the same date an hour?
Tnaks
hello?
Hello,
Thank you for expressing interest in purchasing the Amelia plugin.
If you need to send invoices to your customers, you can do so with WooCommerce. You simply need to change a single setting. Go to the “Orders” page in WooCommerce (if you don’t have any orders yet you’ll need to add a new one to set this setting). If you’ve already used WooCommerce, simply open an existing order. Once you’ve opened the order, on the right side you will see “Order actions“. Click on it and choose “Email invoice/order details to the customer” and click on the “Update” button below it.
Now that you’ve set invoices, when a customer schedules using the WooCommerce appointments option, they will automatically receive an invoice via email.
Can you please elaborate on the second question?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thanks for your response.
About the second question
We are an agency so we can have more than one appointment at the same time, because we do the work but we pass the work to other freelancers. So if I get 10 jobs then I look for 10 freelancers to do the job but they are not my employees. The calendar thing is very important because it's the only way I can add all the jobs at once and if I don't have the calendar that I can do more than one appointment at the same time then it doesn't work for me.
Thanks!
Hello,
Thank you for clearing that up.
In order for one service to be able to have multiple appointments at the same time, there need to be as many employees created and assigned to the same service. If there is only one employee then the time slot will be blocked for booking if there is already an appointment booked for that time slot.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables