We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1. Can someone buy a package and book those related classes in from the front end of the website?
2. Can you offer different purchasing options depending on wordpress user type?
Hello Peter,
Thank you for reaching out to us.
1. Yes, the customer will be able to do it via Front-end Customer Panel, you can see the demo here: https://healthcare.wpamelia.com/customer-panel/.
2. No, in Amelia there is only one role for customers - Amelia Customer, you can find more about Customers in Amelia here: https://wpamelia.com/customers/.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi. Thanks for the reply. On the demo I only see the option to buy one class from the front end. Can I just confirm that the user can buy a package of say 10 classes, and book them all without any intervention from us?
Thanks
Dear Peter,
You're welcome, here you can find a demo of the packages: https://sports.wpamelia.com/find-classes/.
Yes, that is possible.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a great day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for that.
Final question is are there any integrations available for ActiveCampaign? Or at least some ability to add webhooks to make those connections ourselves? Thanks
Dear Peter,
You're welcome.
There isn't a built-in integration for Activecampaign in Amelia, unfortunately, but you can probably use the Webhooks feature in Amelia to achieve what you need, you can read more about it by following this link. With it, you can send data from Amelia after some actions to another automation tool via hooks. So, if the tool that you use can catch data via webhooks you can probably achieve what you need this way. In the documentation, we explained an example using Zapier, but it can be used with any automation tool that can catch data this way.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables