We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2978144
EVENTS
Closed

Comments

  • aline started the conversation
    February 10, 2022 at 10:12am

    Good morning!

    First, is there a telephone line users can call to talk directly with Amelia´s assistant?

    It is very time consuming not to being able to get the system working...and many of your tutorials don´t really address the matter. Events for example is one of them... I have created two events as a trial... and they are not to be found anywhere... 

    Looked into your tutorial about Events and the guy uses a already existent calendar which does not make any sense to me...since I am starting with Amelia from scratch ... 

    I need urgently a step by step guidance regarding how to create an Event (which I did already) and how to access the created Event afterwards ... I  prefer if I can talk to someone from your team about it ... since in many of your ticket reply, the answers are not very clear or not exact.

    Looking forward to hearing from you ASAP

    Aline Tisato



  •  1,705
    Uroš replied
    February 10, 2022 at 10:50am

    Hello Aline,

    Thank you for reaching out to us.

    There are a couple of steps to create events in Amelia. First, make sure you have the employee created on the Amelia/Employees page.

    5190923192.png
    1182705703.png

    Once you have the employee created, please navigate to Amelia/Events page and click on "New event" button.

    5473613295.png

    The following menu will open:

    6302215142.png

    Where you need to add all the information regarding the event (Date, Time, Staff...).

    Once you have the event created, you can display in on the front end with one of the following shortcodes:

    [ameliaevents] or [ameliaevents type=list] if you want to show a list of all your events:

    6571776251.png

    [ameliaevents type=calendar]:

    4562179515.png

    Hope this works for you.

    Feel free to contact us if you require further assistance.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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