We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible to have in the login screen also the option to create a new account? Now it looks like you need to have an account already. There is nowhere a link or button to create a new one. Or do I need to do something else?
Thanks in advance
Patrick
Hi,
Has anyone an answer for me?
Patrick
Hello Patrick,
Thank you for purchasing our product, and for reaching out to us.
We noticed that you have opened multiple tickets with what appears to be a similar issue.
Can you please let us know has everything has been sorted out or are you still in need of an assistance?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marco,
This is another issue. I would like to see in the customer panel/page that there is an option to create an account. Not just a link for a forgotten password, but also somewehere on that screen an option to create an account. Or is there another way to accomplish that?
Patrick.
Hello Patrick,
There is no option with Amelia to make customers register this is not that kind of plugin that can lock down your site for customer without registrations.
Our front-end Customer Panel allows you to offer your customers an easy way to track, reschedule and/or cancel their appointments and events. In the Customer Panel, customers can manage their personal details without logging into the WordPress backend.
If you meant on the front end customer panel and how to set it up then to enable the Panel go to the Settings page and open Roles Settings. Once you’ve done that, click the Customers tab in the modal and you will see the “Enable Customers Panel” option.
Once you’ve enabled this option new three options will appear.
Require password for login this option enables you to choose whether you will require the classic login to the Panel, or you will allow accessing the Panel solely via a link from the notifications.
By default, this option is enabled; this means that customers will need to log in with an email and password to access their appointments on the Panel.
If you disable this option – the customer will be able to follow the URL with a unique token in the email notifications without entering their username and password.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables