We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
Are there any plans to add resource management in the near future? Until now we were able to solve our situation with a shared calendar. But we are growing and now have multiple rooms (resources) that can be booked.
We cannot think of a workaround solution at the moment. We have multiple game rooms that can be rent for an hour. An employee only has to be available 15 min before and after the customers playing the game and not during the entire hour.
In the meantime, an employee can give an explanation to other customers for another game room.
Changing service duration is not a solution as the service will become available again to soon.
Do you have any ideas to solve our issue, or are there plans to add resource management?
Kind regards
Ilse
Hello Ilse,
Thank you for purchasing our product, and for reaching out to us.
The only solution that we can think of is that you create "fake" employees for other rooms so that your real employee is available to give explanation to other customers for another game room. We understand that it is not a perfect solution but it is the only way.
As for resource management, we can not make any promises but every vote counts.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
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This is a real growth barrier.
We are also growing and have now more therapists then rooms - which means we have to handle booking manually (block available therapists, when rooms are not available) until this is not solved.
Hello Gábor,
We understand your point of view and we have asked Ilse and now were asking you to
add it as a feature suggestion on this page because every vote counts.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables