We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2976585
dates
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Comments

  • Dirk started the conversation

    Ich versuche es noch einmal mit ihrem plugin.
    wir bieten Ausbildungen an.
    In jeder Ausbildung sind 5 workshops enthalten.
    Die Kunden können zwischen verschiedenen Terminen der workshops auswählen.

    Ich habe jetzt die Ausbildungen in der Spalte Pakete angelegt.
    Die Workshops habe ich als Dienstleistungen angelegt.
    Wie kann ich die termine den Dienstleistungen zuordnen? 

  • [deleted] replied

    Hello Dirk

    Thank you for reaching out to us.

    Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.

    Thank you for your understanding.

    You need to assign Employee(s) to every Service. At the Edit Employee tab you can configure Work Hours, Days Off and Special Days. Your Employee can have a custom schedule, for example on Monday (s)he works at Service1, 10:00 - 15:00, on Tuesday - at Service2, 9:00 - 14:00, and so on.

    If you need some further assistance, please don't hesitate to contact us.