I am asking this on behalf of my website client who is also a customer of yours as he has purchased the Amelia plugin.
We want to know if it is possible to run the Amelia booking plugin on a subdomain of the main website.
The reason for this would be so that in the event we need to roll back the website to an earlier backup we wouldn't risk losing client booking details as being on a subdomain the database would be separate for each of the main domain and the subdomain.
You can activate the license on one domain and an unlimited number of subdomains with the Basic license, and 3 domains and an unlimited number of subdomains with Pro.
If you have any more issues or questions feel free to ask, we will gladly help.
Currently, the Amelia plugin is live on just the main domain. The plan is to just have the booking side of things on a subdomain so that we don't experience issues if we have to roll back the website to an earlier version, due to an issue. When this happened previously it meant that all appointments that were placed between the time of the last backup and the time we had to roll the site back to that backup point, the appointments were lost.
By having a Book An Appointment link on the main website go to the Amelia set up on the subdomain we can avoid this.
Is this assumption correct? I'm certain it would be but I just want to check.
I'm not sure that it will work. Each subdomain is treated as a separate site, so the database files of somesite.com are usually different from subsite.somesite.com
If you have the database configured differently, so it's all under the same structure, it may work, but we can't verify that, unfortunately.
Hi there,
I am asking this on behalf of my website client who is also a customer of yours as he has purchased the Amelia plugin.
We want to know if it is possible to run the Amelia booking plugin on a subdomain of the main website.
The reason for this would be so that in the event we need to roll back the website to an earlier backup we wouldn't risk losing client booking details as being on a subdomain the database would be separate for each of the main domain and the subdomain.
Hope this makes sense.
Regards,
Ken
Hello Ken
Thank you for reaching out to us.
You can activate the license on one domain and an unlimited number of subdomains with the Basic license, and 3 domains and an unlimited number of subdomains with Pro.
If you have any more issues or questions feel free to ask, we will gladly help.
Hi Elena,
Thanks for your response.
I also wanted to check the following:
Currently, the Amelia plugin is live on just the main domain. The plan is to just have the booking side of things on a subdomain so that we don't experience issues if we have to roll back the website to an earlier version, due to an issue. When this happened previously it meant that all appointments that were placed between the time of the last backup and the time we had to roll the site back to that backup point, the appointments were lost.
By having a Book An Appointment link on the main website go to the Amelia set up on the subdomain we can avoid this.
Is this assumption correct? I'm certain it would be but I just want to check.
Regards,
Ken
Hello Ken
I'm not sure that it will work. Each subdomain is treated as a separate site, so the database files of somesite.com are usually different from subsite.somesite.com
If you have the database configured differently, so it's all under the same structure, it may work, but we can't verify that, unfortunately.