We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2976112
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  •  4
    Bram started the conversation

    Hi,

    In one of our forms I've noticed this new thing. I could not find what this is and why its there. For other services in this category I don't have this. 

    Sorry for the stupid question. 

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    Thx

  • [deleted] replied

    Hi laurent

    Are you talking about "Voeg extra toe" option?

    It means that you have some Extra services added to this Service. You can check it in Edit Service - Extras tab.

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    If you have any more issues or questions feel free to ask, we will gladly help.

  •  4
    Bram replied

    Hi,

    Thx, that was it. Sorry for the stupid question. 
    Fixed now. 

    Laurent

  • [deleted] replied

    We're here to help yousmile.png

    If you have any further questions or issues, please feel free to open a new ticket.