We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2975443
Showing packages and services
Closed

Comments

  •  2
    Luisa Braga started the conversation
    February 7, 2022 at 1:30pm

    I would like to display only packages of only services. Is this possible? 
    Right now I using this shortcode: [ameliacatalog show=packages]
    I don't want my clients to have to choose first a category and then the services(packages) included in the category. I want them to be able to see in the first click  all the products I have for my packages. How I am able to do that?

    For services I use this shortcode: [ameliacatalog category=2]
    But I would like to revert the order that the products are showed. Currently situation:  Packages then Services. 
    I want: Services then packages. 

  • [deleted] replied
    February 8, 2022 at 3:12pm

    Hi Luisa

    Thank you for reaching out to us.

    You can not reverse the order, unfortunately.

    But you can filter the shortcode further, like [ameliacatalog show=packages category=6], so it skips the "Category" selection, and only the packages from Category #6 are shown.

    If you have any more issues or questions feel free to ask, we will gladly help.

  •  2
    Luisa Braga replied
    February 8, 2022 at 6:26pm

    Hallo Elena, 

    Thank you for your reply. 

    So, I have a next question... I am able to use this shortcode: [ameliacatalog show=packages category=6]
    But to show 2 categories like category 5 and 6?


    Thank you in advance,
    Luisa

  • [deleted] replied
    February 9, 2022 at 12:08pm

    Hi Luisa

    I'm afraid, at the moment it's possible to display only one Category with the current shortcodes.

    You can suggest this "multiple categories" shortcode as a feature request here, or check if this request was already submitted and vote for it.